Privacy Policy

67db operates the online casino and sports betting platform accessible at 67db.onl. This Privacy Policy governs the collection, use, disclosure, and protection of personal information provided by users who create accounts, deposit funds, place bets, or otherwise interact with our services.

By registering an account or using any part of the 67db platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our data handling practices, you must discontinue use of the platform immediately.

This policy applies to all users accessing 67db from Bangladesh or any other jurisdiction where our services are available. We are committed to complying with applicable data protection laws and industry best practices to safeguard your personal information.

To provide our casino and betting services, verify your identity, process payments, and comply with legal obligations, 67db collects and processes the following categories of personal information:

Account Registration Information:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify that you are at least 21 years old)
• Email address and mobile phone number
• Residential address in Bangladesh
• Username and password (passwords are stored in encrypted form)

Verification and Identity Documents:

• Government-issued photo ID (National ID card, passport, or driving license)
• Proof of address (utility bill, bank statement, or rental agreement)
• Proof of payment method ownership (screenshot or photo of bKash/Nagad account, bank statement)

Financial and Transaction Data:

• Deposit and withdrawal amounts, dates, and payment methods
• Transaction history, including bets placed, winnings, losses, and account balance changes
• Payment method details (mobile wallet numbers, bank account information) stored securely and used only for transaction processing

Technical and Usage Data:

• IP address, device type, browser type, operating system
• Login timestamps, session duration, and pages visited on the 67db platform
• Game play history, including games played, bets placed, outcomes, and preferences
• Cookies and tracking technologies used to improve user experience and analyze site performance

Communications:

• Customer support inquiries submitted via email, live chat, or contact forms
• Promotional emails, SMS notifications, and other marketing communications (only if you have opted in)

67db collects and processes your personal information for the following legitimate business purposes:

Account Management and Service Delivery:

• To create, manage, and maintain your 67db account
• To verify your identity and age (21+ requirement) before allowing deposits and betting activity
• To process deposits, withdrawals, and other financial transactions
• To provide access to casino games, live dealer tables, and sports betting markets
• To apply bonuses, promotions, and VIP rewards to your account

Legal Compliance and Fraud Prevention:

• To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
• To detect, investigate, and prevent fraudulent activity, multiple accounts, bonus abuse, and other prohibited behavior
• To maintain accurate records for auditing, regulatory reporting, and dispute resolution purposes
• To respond to legal requests from government authorities, law enforcement, or courts of law

Customer Support and Communication:

• To respond to your inquiries, resolve technical issues, and provide assistance via live chat or email
• To send transactional notifications about deposits, withdrawals, bet confirmations, and account updates
• To send promotional offers, bonus notifications, and marketing communications (only if you have opted in and can unsubscribe at any time)

Platform Improvement and Analytics:

• To analyze user behavior, game preferences, and betting patterns to improve our services
• To monitor site performance, identify technical issues, and optimize loading times and user experience
• To conduct research and develop new features, games, and betting markets based on user feedback and data insights

67db does not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners under the following circumstances:

Payment Processors:

• We work with payment service providers such as bKash, Nagad, Rocket, Upay, and banking partners to process your deposits and withdrawals. These providers receive only the information necessary to complete transactions and are contractually obligated to protect your data.

Game Providers:

• Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others provide the casino games and live dealer tables on our platform. When you play a game, certain technical data (user ID, bet amounts, game outcomes) may be shared with the game provider to deliver the gaming experience and ensure fairness.

Identity Verification Services:

• We may use third-party identity verification services to confirm your age, identity, and address. These services receive copies of your identity documents and are bound by strict confidentiality and data protection agreements.

Cloud Hosting and Technical Infrastructure:

• 67db uses secure cloud hosting services and content delivery networks (CDNs) to store data, host the website, and ensure fast, reliable access for users across Bangladesh. These providers have access to server-level data but not to the content of personal information unless required for technical support.

Legal Obligations and Law Enforcement:

• We may disclose your information if required by law, court order, subpoena, or government request. This includes cooperation with law enforcement agencies investigating fraud, money laundering, or other illegal activities.

Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. You will be notified of any such change, and the new entity will be required to honor this Privacy Policy.

67db employs industry-standard security technologies and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Encryption:

• All data transmitted between your device and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology, the same encryption standard used by banks and financial institutions.
• Passwords are hashed and salted using strong cryptographic algorithms, making them unreadable even to 67db staff.
• Sensitive financial information, including payment method details, is encrypted at rest in our secure databases.

Access Controls:

• Access to personal data is restricted to authorized personnel only, based on the principle of least privilege. Employees who need access to your information for customer support, verification, or compliance purposes are subject to strict confidentiality agreements.
• Multi-factor authentication and role-based access controls are enforced for internal systems handling sensitive data.

Regular Security Audits:

• 67db conducts regular security assessments, vulnerability scans , and penetration tests to identify and remediate potential security weaknesses.
• Our security protocols are continuously updated to address emerging threats and align with industry best practices.

Secure Data Centers:

• Your data is stored in secure, geographically distributed data centers with physical security measures including 24/7 surveillance, biometric access controls, and redundant power and network infrastructure.

While we implement robust security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously invest in protecting your data and promptly address any security incidents that may occur.

67db retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Active Accounts:

• While your account is active, we retain all account information, transaction history, and gameplay records to provide continuous service and maintain accurate financial records.

Closed Accounts:

• When you close your account, we retain certain information for legal and compliance purposes, including transaction records, identity verification documents, and communication logs, for a minimum of 5 years as required by anti-money laundering regulations and tax laws.
• After the required retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.

Inactive Accounts:

• Accounts with no login activity for 24 consecutive months are considered dormant. We may contact you via email to confirm whether you wish to keep your account active. If we do not receive a response within 60 days, we reserve the right to close the account and follow the closed account retention policy.

Your Right to Request Deletion:

• You may request deletion of your personal data by contacting [email protected]. We will honor your request subject to legal retention requirements. Certain data must be retained for compliance, fraud prevention, and financial auditing purposes even after account closure.

As a 67db user, you have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your request.

Right to Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly in your account settings, or contact our support team for assistance.

Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements. Certain information must be kept for compliance with financial regulations, even after account closure.

Right to Restrict Processing: You can request that we limit how we process your personal data in certain circumstances, such as while we investigate a data accuracy dispute.

Right to Data Portability: You have the right to receive your personal data in a portable format and to transmit it to another service provider, where technically feasible.

Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. You can unsubscribe from promotional emails by clicking the unsubscribe link in any marketing message, or by adjusting your communication preferences in your account settings.

Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days and may require identity verification to prevent unauthorized access to your data.

67db uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly. These cookies enable core features like account login, session management, and secure access to your account.
• Performance Cookies: Collect anonymous data about how visitors use our site, including page views, traffic sources, and error messages. This helps us improve site performance and user experience.
• Functionality Cookies: Remember your preferences, such as language settings, display options, and recently viewed games, to provide a more personalized experience.
• Marketing Cookies: Used to deliver targeted advertising and promotional content based on your interests and browsing behavior. These cookies may track your activity across multiple websites.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of the 67db platform. Essential cookies cannot be disabled if you wish to use our services.

67db is an adult-only platform. Our services are intended exclusively for individuals who are at least 21 years of age. We do not knowingly collect, process, or store personal information from anyone under the age of 21.

During the registration process, users are required to provide their date of birth, and we conduct identity verification to confirm age eligibility. If we discover that we have inadvertently collected information from a person under 21, we will immediately delete that information and terminate the account.

Parents and guardians should monitor their children's internet usage and ensure that minors do not access online gambling platforms. If you believe a minor has provided personal information to 67db, please contact us immediately at [email protected] so we can take appropriate action.

67db reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via email or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the 67db platform after any changes to this policy constitutes acceptance of the revised terms.

If you do not agree with any changes to this Privacy Policy, you must stop using the platform and contact us to close your account. We will process account closure in accordance with our data retention obligations.

If you have any questions, concerns, or requests regarding this Privacy Policy or how 67db handles your personal information, please contact our Data Protection team:

Email: [email protected]

We are committed to addressing your privacy concerns promptly and transparently. Our customer support team is available 24/7 to assist you with any data protection inquiries or requests to exercise your privacy rights.

For formal complaints or unresolved privacy issues, you may also have the right to lodge a complaint with your local data protection authority, depending on your jurisdiction.